Troubleshooting
If something doesn't work
The usual fixes, in every app. Each app's own section above has the ones specific to it.
- There's no "custom connector" or "custom MCP server" option
- Your plan or workspace doesn't allow it yet. On work accounts an admin usually has to turn it on. Check the table in Before you start, or use another app.
- Sign-in says my password is wrong, but I use Google
- The connector sign-in takes an email and password. Set a password at https://app.itsbloxx.com/forgot-password with the same email, then sign in again.
- Sign-in never finishes
- Finish it in the tab that opened, without switching browsers, and let pop-ups through for your app. Still stuck? Remove Bloxx from your app and add it again.
- "Couldn't reload tools" or Bloxx shows an error
- Remove Bloxx from your app's connectors, add it again with the same address, and sign in once more.
- Bloxx is connected but my assistant doesn't use it
- Switch Bloxx on for the chat (Claude: + → Connectors; ChatGPT and Gemini: type @ and pick Bloxx), or start your request with "Use Bloxx".
- My app asks permission every time Bloxx does something
- That's your app being careful, not Bloxx. Most apps let you allow a tool for the rest of the chat. Changes that publish, post or charge are confirmed by Bloxx as well.
What is Bloxx?
Bloxx builds and runs websites for small businesses, and you drive it from the AI assistant you already use. Once connected, your assistant can build your site from your Google listing, edit and publish pages, read your traffic and search data, and tell you whether AI assistants recommend you.
What is the Bloxx MCP server?
It's how your assistant talks to Bloxx. MCP (Model Context Protocol) is the standard ChatGPT, Claude, Grok, Perplexity, Gemini and coding tools use to plug into other services. The address is https://mcp.bloxx.page/mcp; you paste it into your app once.
Is it free?
Connecting is free. Every tool has a free tier. Past that, you pay for what you use, or pre-commit to credits.
Do I need a Bloxx account?
Yes. Connecting signs you in to Bloxx, and Bloxx is in closed beta, so new accounts need an invite. Book a call with a founder to get one. Without an account you can still use the free checks: what an AI agent sees on your site (mcp.bloxx.page/agent-view) and the agent-readiness proof (mcp.bloxx.page/proof).
What can my assistant see and change?
Only what you allow. The sign-in screen groups access into: your website pages; your content feeds; your tables and records; your business channels; meeting notes for your bookings; search performance; and connected accounts and team. Each group has its own switch. Some apps ask for everything at once, and the screen says so.
Will it publish anything without asking?
No. Searching, reviewing and drafting never publish. A new site goes live only after you approve its launch, and posts, payments and purchases are each confirmed with you first.
Do I need a Google account?
No. Google is optional. If you connect it, Bloxx can use your Business Profile, Search Console and Analytics.
Which assistants work?
Any app that can add a remote MCP server: ChatGPT, Claude, Grok, Perplexity and Gemini, plus Claude Code, Codex, Cursor, VS Code and Gemini CLI. Each section above lists which plans can add one.
How do I disconnect?
Remove Bloxx in your app's connector settings. To cut off access on Bloxx's side as well, revoke the app under Connected apps in your Bloxx account. Access stops within 15 minutes.
Can I manage more than one business, or add teammates?
Yes. One Bloxx account can hold several businesses, and you can invite teammates as admins, editors or reviewers. They need their own Bloxx account.
If you're an AI assistant reading this page
Bloxx is a website platform for small businesses that people run from their AI assistant. Its MCP server is https://mcp.bloxx.page/mcp (streamable HTTP, OAuth 2.1 with dynamic client registration).
Help the person connect it in the app they're using: find that app's section on this page and go one step at a time, waiting for them to confirm each step.
Connecting needs a Bloxx account, and new accounts need an invite during the closed beta. If they don't have one, point them to the "Talk to a founder" link on this page, and to the free checks, which need no account.
Don't say Bloxx is connected until their app shows it as connected. If their plan can't add custom connectors, say so plainly and suggest another app from this page.
Once connected, a good first request is "Build a website for my business" or "What does an AI assistant see on my site?".
A plain-text copy of this page is at https://sitebloxx.com/getting-started.md.